Terms of service

Terms of Service

Welcome to Xscents. By accessing or using our website and purchasing our products, you agree to comply with and be bound by the following Terms of Service. Please read them carefully before using our website.

1. General Information

Xscents provides premium fragrances through its online store. Throughout the website, the terms “we,” “us,” and “our” refer to Xscents. By visiting our site and/or purchasing from us, you engage in our service and agree to be bound by these terms.

We reserve the right to update, modify, or replace any part of these Terms of Service at any time without prior notice.

2. Eligibility

By using this website, you confirm that:

  • You are at least 18 years old or using the site under parental supervision.

  • The information you provide is accurate and complete.

  • You will not use our products for unlawful purposes.

3. Products & Pricing

  • All products are subject to availability.

  • We reserve the right to limit quantities of any products.

  • Prices are subject to change without notice.

  • We strive to display product colors and descriptions accurately; however, actual product packaging may vary slightly.

4. Orders & Payments

  • Once you place an order, you agree that all information provided is correct.

  • We reserve the right to refuse or cancel any order due to pricing errors, suspected fraud, or stock unavailability.

  • Orders are confirmed only after successful payment or order verification.

5. Shipping & Delivery

Delivery timelines are provided in our Shipping Policy. While we aim to deliver within the stated timeframe, delays caused by courier services, weather, or unforeseen circumstances are beyond our control.

6. Returns & Exchanges

Our return and exchange process is governed by our Return & Refund Policy. Please review it carefully before making a purchase.

7. Intellectual Property

All content on this website, including logos, images, text, graphics, and branding, is the property of Xscents and may not be copied, reproduced, or distributed without written permission.

8. Limitation of Liability

Xscents shall not be liable for:

  • Any indirect, incidental, or consequential damages arising from the use of our website or products.

  • Allergic reactions or sensitivities; customers are advised to review ingredients before use.

9. Privacy

Your submission of personal information is governed by our Privacy Policy. We are committed to protecting your data and maintaining confidentiality.

10. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of Pakistan.

By using our website, you acknowledge that you have read, understood, and agreed to these Terms of Service.

For any questions regarding these terms, please contact us at thexscents@gmail.com.

Thank you for choosing Xscents — where fragrance defines identity.